Fast way to share documents to customer

Post: 2021-01-29

Kronce built a fast way to share the necessary documents while big size, which can make more tight communication between Clients and Kronce.

 

Different from fast-moving consumer goods, the sales and display of large-scale machinery and equipment, such as PET preform injection molding machine, etc., customers have limited opportunities to visually see and feel the machines except for exhibitions. Therefore, in addition to photos and parameters in the collection of product information, the videos with high resolution show is a must.

 

Comparing with the standard file share channel, such as email, Facebook, Whatsapp, Instagram, Wechat, etc. all of them, the length and memory size of sending videos are relatively limited, sometimes the video resolutions need to be compressed as unclear. How to send a very clear video, especially the trainning videos with 1080p or even 4K, is a new mission we must overcome.

Based on the above situation, we are advocating a cloud sharing method, which is to share the file link (mostly video) with customers. Customers can directly click the link to view and download, avoiding the usual file size that is too large to be sent. It is very convenient and efficient for both customers and Kronce.